InnovaWise Labs ("InnovaWise," "we," "us," or "our") respects your privacy. This policy explains what information we collect through our website at innovawiselabs.com, how we use it, and the choices you have.
1. Information we collect
Information you give us. When you fill out a form, book an audit, subscribe, or contact us, we may collect your name, email address, phone number, business name, and any details you choose to share about your business or its operations.
Information collected automatically. When you visit our site, we may collect standard technical data such as your IP address, browser type, device information, pages viewed, and referring pages, using cookies and similar technologies and analytics tools.
2. How we use your information
- To respond to your inquiries and provide the services or information you request.
- To schedule and deliver audits, consultations, and client work.
- To send you updates or marketing communications where you have opted in, which you can stop at any time.
- To operate, improve, and secure our website.
- To meet legal, tax, and accounting obligations.
3. How we share information
We do not sell your personal information. We may share it with:
- Service providers who help us run our business, for example email, hosting, analytics, scheduling, and CRM tools, who may only use it to provide services to us.
- Legal and safety reasons, when required by law or to protect our rights, users, or the public.
- Business transfers, if InnovaWise is involved in a merger, acquisition, or sale of assets.
4. Cookies and analytics
We use cookies and similar technologies to make the site work, remember preferences, and understand how visitors use the site. You can control cookies through your browser settings. We may use third-party analytics tools that collect usage data as described above.
5. Data retention
We keep personal information only as long as needed for the purposes described here, to provide our services, and to meet legal obligations. When it is no longer needed, we delete or de-identify it.
6. Your rights and choices
Depending on where you live, you may have rights to access, correct, or delete your personal information, or to opt out of certain uses. To make a request, contact us at jason@innovawiselabs.com. You can unsubscribe from marketing emails at any time using the link in the email.
If you are a California resident, you have rights under the California Consumer Privacy Act (CCPA), including the right to know what personal information we collect, to request deletion, and to not be discriminated against for exercising your rights. We do not sell personal information.
7. Text messages and phone contact
If you give us your phone number, we may contact you by phone or text message about your inquiry, your audit, or your project. When you provide a mobile number and agree to be contacted, you may receive text messages from us related to scheduling, service delivery, follow-up, and, where you have opted in, occasional updates about our services.
Message frequency varies. Message and data rates may apply, charged by your mobile carrier. You can stop text messages at any time by replying STOP to any message from us, and you can reply HELP for assistance.
We do not sell or share mobile phone numbers or text message consent with third parties or affiliates for their marketing purposes. Mobile information is shared only with the service providers who help us deliver messages, and only for that purpose.
Consent to receive marketing text messages is never a condition of purchasing anything from us. For full details on how to opt out of email and text messages, see our Communication Preferences and Opt-Out page.
8. Security
We use reasonable administrative, technical, and physical safeguards to protect your information. No method of transmission or storage is completely secure, so we cannot guarantee absolute security.
9. Third-party links
Our site may link to other websites. We are not responsible for the privacy practices of those sites, and we encourage you to read their policies.
10. Children's privacy
Our website and services are intended for businesses and adults. We do not knowingly collect personal information from children under 16.
11. Changes to this policy
We may update this policy from time to time. When we do, we will change the effective date above. Continued use of the site after changes means you accept the updated policy.
12. Contact us
Questions about this policy or your information? Contact:
InnovaWise Labs
Email: jason@innovawiselabs.com
Phone: 480-420-8833