Logistics Firm Eliminates 22 Hours of Weekly Manual Processing
The Challenge
A regional logistics firm with 60 employees was spending 22+ hours per week manually processing inbound freight documentation, cross-referencing client records, and routing exceptions through email chains. The process was error-prone, delayed billing cycles, and consumed the time of their most experienced operations staff.
The Solution
We deployed an AI-powered document processing pipeline using the AxentraWise™ framework — automating document intake, intelligent data extraction, cross-system validation, and exception routing. The entire workflow now runs overnight, unattended, with automated alerts for edge cases that genuinely require human judgment.
The Outcome
The operations team hasn't touched the process in three months. Billing cycle time decreased by 40%. Exception rates dropped by 78% due to validation logic catching upstream errors before they propagated.